Strategic Data Ops

More Information

Analysis of as-is data set for insight on trends, leading with observation and working into details of data-set.  Developing data models and automated processes for customer success. Setting up governance, quality control, and metrics to track changes in customer success. Troubleshooting customer success data issues, providing regular reporting on trends, insights, and KPIs. Implementing innovative solutions to improve customer success across the organization.

Expert Analysis from 60+ years of Post Sale Data Analysis

• Suggestions for immediate impact

• Suggestions for long-term targets/adjustments

• Additional exploratory questions of processes based on the business's unique data trends and compared to industry standards and other companies at the same stage

Example analysis:

• Customer profiles

• Customer profitability

• Team efficiency

• Process anomalies

• Target market optimization

Introducing Strategic Data OPS—the modern way of analyzing as-is data sets to uncover hidden insights and trends. Our service goes beyond the observations to assess detailed metrics, giving you the power to discern overarching trends and draw actionable conclusions for your business. With a deep understanding of both book of business and underlying margins, our analysis puts results first by leading with the punchline; in other words, all suggestions are actionable and delivered in a business-friendly format. We also provide observations on potential immediate impact and long-term targets or adjustments that may need to be made. Plus, our unique process allows us to suggest exploratory questions by examining current data trends within its own industry standards or those of companies at similar stages.

With Strategic Data OPS on your side, your customers will gain dynamic profiles allowing for more focused understanding which leads to higher profitability. Our team is efficient and will identify any anomalies within processes during the analyses so that optimal market segments can be chosen quickly and easily. So don’t delay any longer: Unlock the secrets inside your data today with Strategic Data OPS!